Pharma 101 /Industry Structure

How a Drug Moves Through a Company

From the first hypothesis in a lab to the pharmacy shelf — every function that carries a drug forward, what they own, and when they hand off to the next team.

The pipeline

Discovery → Patient

Each stage below shows which functions are active. Most functions span multiple stages — and some never stop.

Pharma company functions pipeline from discovery to commercialization
Research & Early Development
Research & Development (R&D)
Discovery Preclinical

The origin of everything. R&D identifies biological targets, designs molecules or biologics that interact with them, and runs early experiments to show proof-of-concept. Without R&D there is nothing to develop.

Key outputs
Lead candidate, IND-enabling data package, target product profile (TPP)
Hands off to
Product Development, Process Development, Analytical Development
Product Development
Preclinical Clinical Scale-Up

Turns the molecule into a drug product — the right dose, the right form (tablet, injection, inhaler), stable enough to survive manufacturing and patient use. Formulation scientists determine excipients, packaging, and shelf life.

Key outputs
Formulation, drug product specification, stability data, clinical trial material
Hands off to
MSAT, Tech Transfer, CMC (for the regulatory section)
Process Development
Preclinical Clinical Scale-Up

Designs and optimises the manufacturing process for the drug substance (API or biologic). Makes the process scalable, reproducible, and economical — from lab-scale experiments to full commercial-scale production at a CMO (whether that means large chemical reactors for small molecules or multi-thousand-litre bioreactors for biologics).

Key outputs
Process description, batch records, scale-up reports, process validation protocol
Hands off to
MSAT, Tech Transfer, Manufacturing Ops
Analytical Development
Preclinical Clinical Scale-Up

Creates and validates the testing methods used to measure drug identity, strength, purity, and quality. If Process Development builds the machine, Analytical Development builds the ruler that checks its output.

Key outputs
Validated analytical methods, specifications, method validation reports (ICH Q2)
Hands off to
QC (routine testing), Method Transfer (to new sites)
Manufacturing Science & Transfer
MSAT
Manufacturing Science & Technology
Clinical Scale-Up Commercial

The bridge between development and manufacturing. MSAT ensures the process developed in the lab actually works at commercial scale and stays in control after launch. They provide technical leadership for process validation (alongside QA, who owns oversight), troubleshoot manufacturing deviations, and drive continuous improvement.

Key outputs
Process validation report, PPQ batches, CAPA for manufacturing deviations
Works with
Process Dev, Tech Transfer, QA, Manufacturing Ops
CMC
Chemistry, Manufacturing & Controls
Preclinical Clinical Scale-Up Approval

CMC defines the strategy for how a drug is manufactured and controlled — the manufacturing process, specifications, and stability profile — and then compiles that into Module 3 of the regulatory dossier (NDA/BLA/MAA). It is both a scientific discipline and a regulatory filing function, drawing from Process Dev, Product Dev, and Analytical Dev.

Key outputs
Module 3 of CTD/eCTD dossier, IND sections, post-approval supplements
Works with
Regulatory Affairs, Process Dev, Analytical Dev, QA
Tech Transfer
Scale-Up

Formally moves the manufacturing process from a development or clinical site to the commercial manufacturing facility (or CMO). Ensures the receiving site can reproduce the process within specifications — and documents every step so regulators can verify it.

Key outputs
Tech transfer report, comparability protocol, PPQ batch plan
Works with
Process Dev, MSAT, QA, CMO / receiving site
Method Transfer
Scale-Up

The analytical parallel to Tech Transfer. Moves validated testing methods from the development lab to the QC lab at the commercial site. The receiving lab must demonstrate they get equivalent results — this is formally documented in a method transfer report.

Key outputs
Method transfer protocol, equivalence data, transfer report
Works with
Analytical Dev, QC (sending & receiving labs), QA
Quality
QC
Quality Control
Clinical Scale-Up Commercial

Tests every batch against the approved specifications before it leaves the site. QC is not development — it runs validated, routine methods and produces the Certificate of Analysis. An OOS (out-of-specification) result triggers a mandatory investigation. Final batch disposition (pass/fail release) is performed by QA or the Qualified Person, not QC.

Key outputs
Certificate of Analysis (CoA), OOS investigations, stability results
Works with
QA (batch release), Analytical Dev, MSAT
QA
Quality Assurance
All stages

The systemic function that ensures the quality system is working. Where QC tests the product, QA owns the system that governs how it's made. QA approves SOPs, manages deviations and CAPAs, and hosts regulatory inspections. In the EU, final batch certification is a legal responsibility of the Qualified Person (QP); in the US, this sits with the Quality Unit.

Key outputs
Batch disposition, SOP approvals, CAPA records, audit reports
Works with
Every function — QA is independent of all operations by design
Operations
Manufacturing / Ops
Scale-Up Commercial

Runs the plant. Executes the Master Batch Records approved by QA, coordinates equipment, operators, and materials to produce drug substance and drug product at scale.

Key output
Manufactured batches, executed batch records, yield data
Tech Ops
Technical Operations
Commercial

Owns the intersection of manufacturing and science post-launch. Drives continuous improvement of the commercial process, manages lifecycle changes, and ensures the drug keeps meeting spec year after year.

Key output
Process improvements, lifecycle change controls, Annual Product Reviews
Supply Chain & Logistics
Clinical Scale-Up Commercial

Ensures the right materials arrive for manufacturing and the finished drug reaches distributors under GDP conditions. Cold chain compliance, demand forecasting, and inventory management are core responsibilities.

Key output
GDP-compliant distribution, supply forecasts, inventory plans
Regulatory & Clinical
Regulatory Affairs
Preclinical Clinical Approval Commercial

The function that interfaces directly with the FDA, EMA, MHRA, and other health authorities. Regulatory Affairs prepares and submits the dossier (IND, NDA, BLA, MAA), manages agency interactions, and owns post-approval changes. Getting approval is their deliverable.

Key outputs
IND, NDA/BLA/MAA submission, agency meeting minutes, approval letters
Works with
CMC, Clinical, Medical Affairs, QA, C-Suite
Medical Affairs
Clinical Approval Commercial

The scientific bridge between the company and the medical community. Medical Affairs engages with Key Opinion Leaders (KOLs), generates real-world evidence, supports investigator-initiated studies, and ensures the medical narrative around the drug is accurate and compliant.

Key outputs
Medical education materials, KOL engagement, RWE studies, MSL field plans
Works with
Regulatory, Commercialization, Clinical, C-Suite
Commercial & Support
Commercialization
Approval Commercial

Marketing, sales, market access, and pricing. Turns approval into revenue. Works with payers, pharmacy benefit managers, and hospital systems to get the drug on formularies and into patients' hands.

Human Resources
All stages

Recruits and retains the scientists, engineers, and leaders that every other function depends on. In a GxP environment, HR also owns training records — a regulatory requirement under cGMP.

C-Suite
All stages

CEO, COO, CFO, CSO, Chief Medical Officer, CCO, CLO. Sets portfolio strategy, allocates capital across programs, and makes go/no-go decisions at each stage gate. The C-Suite decides which drugs get developed and how fast.

The handoff chain

A drug touches nearly every function — but in a rough sequence. Here's the spine of how it moves.

R&D Discovers the molecule and proves it does something in cells or animals.
Product Dev + Process Dev Designs the drug product form and the process to make the drug substance.
Analytical Dev Builds the methods to test both.
MSAT + Tech Transfer Scales the process and moves it to the manufacturing site.
Method Transfer Moves the testing methods to the QC lab at the commercial site.
QC + QA / QP QC tests every batch and generates the CoA; QA or the Qualified Person (EU) performs final disposition.
CMC + Regulatory Affairs Files the dossier. Obtains approval.
Medical Affairs Prepares the medical community before launch.
Ops + Tech Ops + Supply Chain Makes the drug, keeps it in spec, ships it.
Commercialization Gets it to patients and on formulary.

Sources & further reading

The rules behind the handoffs

Job titles and handoffs differ by company. These primary sources explain the quality, clinical, manufacturing, and dossier expectations that shape the work described above.

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